Privacy Policy

Void & Vision ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or use our services. By accessing or using Void & Vision, you agree to this policy.

1. Information We Collect

We collect personal information from you in order to provide and improve our services. The types of information we may collect include:

  • Personal Identification Information
    Name
    Email address
    Mailing address
    Phone number
    Payment information (e.g., credit card details)
  • Non-Personal Identification Information
    We may collect non-personal information about you whenever you interact with our website. This may include:
    Browser type
    IP address
    Time spent on the website
    Pages visited
  • Cookies
    We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to store small pieces of data on your device and help us understand how you use the site. You can choose to disable cookies through your browser settings, though this may impact your user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Transactions
    We use your personal and payment information to process and fulfill your orders, including delivering products and communicating about your order status.
  • To Personalize User Experience
    We may use information in aggregate to understand how users interact with our site, helping us improve website functionality and customer experience.
  • To Send Periodic Emails
    We may use your email address to send you information and updates regarding your order, along with occasional company news, updates, or promotional offers. You can unsubscribe from marketing emails at any time by following the instructions included in each email.
  • To Improve Customer Service
    Your information helps us effectively respond to your customer service requests and support needs.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. This includes Secure Sockets Layer (SSL) encryption for sensitive data such as payment information.

While we strive to protect your personal data, no transmission over the internet or method of storage is completely secure. We encourage you to take steps to protect your personal data when using the internet.

4. Sharing Your Information

  • Third-Party Service Providers
    We may share your information with trusted third parties who help us operate our website, process payments, and deliver products. These parties are obligated to keep your information confidential.
  • Legal Requirements
    We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.

5. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices or the content of those external websites. We encourage you to read their privacy policies before providing any personal information.

6. Your Data Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in your personal information.
  • Request Deletion of your personal data, except for information we need to retain for legal or legitimate business purposes.
  • Opt-Out of marketing communications at any time by using the unsubscribe feature included in our emails.

If you would like to exercise any of these rights, please contact us at hello@voidandvision.com.

7. Children's Privacy

Void & Vision does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected such data, please contact us.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with the effective date. It is your responsibility to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hello@voidandvision.com

By using Void & Vision, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting us with your personal information.

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